A recent patch update of Internet Explorer 11 seems to have impacted security settings for some users. If you are unable to get the RI Resource Hub i-frame to appear while running IE 11, you need to reset your security level. It’s easy:
- Go to the little Gear/Star icon at the top right corner of the browser, click on “Internet options”
- As in the picture below, click on “Custom level” and then “Reset” to the default security level.
If this does not fix the problem for you, please contact us using the Feedback form.